Connected devices malfunction for many complicated and inter-related reasons

In the connected-device ecosystem, millions of products from hundreds of different vendors must communicate and operate together flawlessly to deliver the digital life-style that customers demand. But market fragmentation and the lack of common standards impede the ability of these products to work together.

Veego is always on the lookout for connected-home device malfunctions of any kind. Carefully monitoring smart devices and their communications and interactions with each other as well as with routers, gateways and smart-hubs, Veego perpetually watches for anomalous behavior whose root-cause is difficult to pinpoint, such as: 

  • Introduction of a new device in the home suddenly causes other devices to stop working
  • Intermittent network congestion causes lag or missed commands
  • Multiple networks operating in the home cause device-control conflicts
  • A faulty sensor causes embedded software to react improperly
  • Environmental conditions like heat and humidity weaken hardware performance
  • A cyber attack on one device adversely affects the proper operation of many others
  • Internal software and hardware problems within devices cause them to go haywire and affect other devices
  • Integration and/or installation mistakes render devices unable to communicate with one another and multiply malfunctions

Poised to detect, analyze and autonomously repair, Veego fixes malfunctions even before users notice them

Technological signs and wonders

Veego establishes a malfunction-signature knowledgebase in the cloud—a first-of-a-kind, dynamic, learning database of malfunction signatures (“fingerprints”). How do we create that? We track the actual behavior of thousands of connected-home devices, their communications as well as environmental conditions and more, and use machine learning and statistical analysis to identify anomalies that indicate malfunctions. Our analysis engine analyzes the anomalies to decipher the root cause of the malfunctions, and then adds all this information—behavior, analysis and remediation—to the knowledgebase, creating a new malfunction fingerprint.

Today, the knowledgebase is quite large. Enormous, actually. In fact, as malfunctions are encountered in homes across the globe, they increasingly match the fingerprint of a known malfunction, enabling Veego to quickly take decisive remedial action. Whenever Veego encounters a new malfunction (it does not match a known signature), it is added to the growing knowledgebase for the benefit of mankind—or, at least, our clientele.

Embedded in the device or resident in the gateway, Veego detects problems before they cause device malfunctions.
Device developers, integrators and service teams reap the rewards and customers are happy!

Veego solves connected-device issues for

Veego puts an end to malfunctions in the connected home

For ISP’s
For Smart Hubs
For IoT Devices