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Veego’s mission is to continuously improve the Internet user experience in the Connected Home. It provides Internet Service Providers (ISPs) and Communication Service Providers (CSPs) with ongoing visibility of all home devices and services running on them. In real time, Veego’s context-aware solution quantifies every user’s QoE from each connected device and the service it is consuming. From its vantage point in the home router with support from the Cloud, Veego automatically detects faults and behavior anomalies, analyzes their root-cause within and beyond the home, and resolves problems even before users encounter them.
What Makes Veego Unique
Quality of Service (QoS) and Quality of Experience (QoE) have become essential variables for telecommunication operator businesses. Collecting data on Customer Satisfaction and analyzing it is no longer enough. Veego’s context-aware solution represents the natural evolution of network QoE models. The Veego solution monitors, analyzes, and suggests improving the quality of customers’ Internet experience.
Veego inevitably lets ISPs/CSPs engage with their customer base–by matching the subscriber with the right quality of experience required at a specific moment during an internet session. In addition, Veego lets ISPs fine-tune maintenance operations based on actual customer experience data – optimizing their budget by acting in areas where customer sentiment is low or unsatisfactory.
Check out our White Paper that outlines what we do and how we do it.